MENGER VALVE, LLC.
PRIVACY POLICY
Effective Date: [December 22, 2025]
- SCOPE:
This Privacy Policy describes how Menger Valve, LLC. (“Menger,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, request information, place orders, communicate with us, or otherwise interact with us (collectively, the “Services”).
- DIRECT DATA COLLECTION:
Personal data is only stored when voluntarily given by you for a determined purpose (e.g., in context of a registration, a survey, a contest, or in performance of a contract). Your individual, identifiable, personal data will not be disclosed to third parties, without your consent, except as described in this Privacy Policy.
- INFORMATION WE COLLECT:
We may collect information that you provide directly to us, such as your name, company name, email address, mailing address, phone number, and information you submit through webforms, emails, phone calls, or other communications. We may also collect order, quote, or account-related information as necessary to provide the Services.
We may automatically collect certain technical information when you use our website, such as IP address, device identifiers, browser type, pages viewed, and approximate location derived from IP address. This information is used to operate and improve our website, maintain security, and understand usage.
- HOW WE USE INFORMATION:
We may use information we collect to: (a) provide, operate, and improve the Services; (b) respond to inquiries and provide customer support; (c) process orders, quotes, and requests; (d) communicate with you about products, services, and operational matters; (e) maintain security, prevent fraud, and protect our rights; and (f) comply with applicable legal obligations.
- PHONE NUMBERS:
Any phone numbers collected through our site, whether through webform or other means, will be used to communicate with you regarding our services, including responding to requests, providing customer support, and delivering account-related or transactional communications.
We do not sell, rent, or share phone numbers with third parties for their own promotional or marketing purposes. We may share phone numbers with service providers that assist us in communicating with you (such as a text messaging platform provider) solely to provide services on our behalf.
- TELEPHONE COMMUNICATIONS WITH YOU:
You agree that our company and its agents may call or text you at any phone number (landline or wireless) that you provide to us, including through the use of automated technology, for account-related and service purposes (such as appointment confirmations, service alerts, billing and collection issues, or account recovery concerns) and, where applicable and permitted, for marketing communications.
You can manage your contact preferences by emailing us, calling us, or replying to text messages with “HELP” for assistance or “STOP” to unsubscribe. Reply “START” to resubscribe. Message and data rates may apply. Message frequency may vary.
- COOKIES AND SIMILAR TECHNOLOGIES:
We may use cookies and similar technologies to help operate our website, remember preferences, analyze website traffic, and improve performance. You may adjust your browser settings to refuse cookies or alert you when cookies are being sent; however, some website features may not function properly if cookies are disabled.
- DISCLOSURE OF INFORMATION:
In addition to the disclosures described above, we may disclose information: (a) to vendors and service providers who perform services for us (e.g., hosting, analytics, communications); (b) if required to do so by law or legal process; (c) to protect the rights, property, or safety of Menger, our customers, or others; or (d) in connection with a business transaction such as a merger, acquisition, reorganization, or sale of assets.
- DATA RETENTION AND SECURITY:
We retain information for as long as reasonably necessary for legitimate business purposes, including to provide the Services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. We use reasonable administrative, technical, and physical safeguards designed to protect information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
- YOUR CHOICES:
You may choose not to provide certain information; however, this may limit our ability to respond to requests or provide certain Services. You may opt out of marketing communications at any time by following the instructions provided in the communication. For text messages, reply “STOP” to unsubscribe and “HELP” for assistance.
- CHILDREN’S PRIVACY:
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
- CHANGES TO THIS PRIVACY POLICY:
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when it was last revised. Your continued use of the Services after any update means you accept the revised Privacy Policy.
- CONTACT US:
Menger Valve, LLC.
11252 E Hardy Rd
Houston, TX 77093
(713) 636-5500