Buyer Protection

Valve knowledge & awareness is very important to the industry. Valve traceability, valve warranty, and liability are extremely important when purchasing valves.

 

Classification 1   

Manufacturer Warranted With MTR’S- Valve has been purchased direct from the manufacturer or directly through an authorized distributor for the manufacturer. The valve manufacturer will warrant the product in the event the valve has service failures (pending inspection) in the field. The MTR from the manufacturer identifies full traceability of chemical composition and date when the valve was manufactured.

 

Classification 2  

Surplus Warranted With MTR’S – (Beware) Valve has been purchased from a supply house, job site, an auction, a surplus valve dealer, etc.….This valve Does Not carry a manufacturer’s warranty. In some cases, the vendor selling the valve does offer a warranty on the valve. If the valve has a service failure in the field, the valve could be warranted by the vendor (pending inspection). The valve manufacturer Does Not carry any level of responsibility to the warranty of surplus valves. This valve can be referenced different ways – Factory New Surplus, Unused Surplus, New Surplus, Used Surplus, Reconditioned Surplus, etc.…MTR’S may be available for this valve and this information should be requested at time of quotation for warranty and traceability purposes.

 

Classification 3

Surplus Warranted No MTR’S – (Beware) Valve has been purchased from a supply house, job site, and auction, a surplus valve dealer, etc…..This valve Does Not carry a manufacturer’s warranty. In some cases, the vendor selling the valve does offer a warranty on the valve. If the valve has a service failure in the field, the valve could be warranted by the vendor (pending inspection). The valve manufacturer Does Not carry any level of responsibility to the warranty of surplus valves. This valve can be referenced different ways – Factory New Surplus, Unused Surplus, New Surplus, Used Surplus, Reconditioned Surplus, etc.…MTR’S should be requested at time of quotation for warranty and traceability purposes.

 

*When purchasing valves, specify your valve classification requirements on order acknowledgments and purchase orders to vendors.

 

*MTR Definition = Material Test Report from the manufacturer.

 Menger Valve only inventories Classification Type 1 Valves

 

 

(713) 636-5500

 

 

 

Contact Us

Contact us at the email below for FREE HELP on technical questions, sourcing, mod questions, etc.  We have qualified staff available to assist you.

FreeValveHelpDesk@MengerValve.com

 

Request A Quote

From 
Subject 
Phone 
Info 
    

Find Us on Facebook

Facebook Image

My LinkedIn Profile

View Menger Valve's profile on LinkedIn